ITIL is a framework of 34 best practices for managing and improving IT support and service delivery. The main objective of ITIL is to help businesses derive the most value from their IT …

ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

The Information Technology Infrastructure Library (ITIL) defines the organisational structure and skill requirements of an information technology organisation and a set of standard operational …

Aug 28, 2025 · Read on to learn about IT Infrastructure Library processes, concepts, and use cases. The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or …

Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services …

Jun 3, 2025 · ITIL is a framework of best practices to deliver IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build …

The Information Technology Infrastructure Library (ITIL) is an internationally recognized set of best practices for information technology (IT) service management.

What is ITIL? ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning …

The ITIL or Information Technology Infrastructure Library is a globally recognized framework that provides a comprehensive set of best practices for IT service management (ITSM).

Jul 10, 2025 · ITIL (IT Infrastructure Library) is a framework of best practices that aligns IT services with business objectives. It covers everything from incident and change management …